{"id":6990,"date":"2022-02-04T10:08:49","date_gmt":"2022-02-04T10:08:49","guid":{"rendered":"https:\/\/alrpcopy.alrp-ab.se\/support\/"},"modified":"2025-03-04T18:43:25","modified_gmt":"2025-03-04T18:43:25","slug":"support","status":"publish","type":"page","link":"https:\/\/alrpcopy.alrp-ab.se\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-41f6258f alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-7731ce8f\"><h1 class=\"uagb-heading-text\">Support<\/h1><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-275019da alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<h2 class=\"wp-block-heading\">Service is one of the most important building blocks of our business philosophy<\/h2>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-cfeea88a\">\n<section class=\"wp-block-uagb-columns uagb-columns__wrap uagb-columns__background-none uagb-columns__stack-mobile uagb-columns__valign- uagb-columns__gap-10 align uagb-block-28be44f7 uagb-columns__columns-2 uagb-columns__max_width-theme\"><div class=\"uagb-columns__overlay\"><\/div><div class=\"uagb-columns__inner-wrap uagb-columns__columns-2\">\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-ea11c9d6\"><div class=\"uagb-column__overlay\"><\/div>\n<div class=\"wp-block-uagb-image uagb-block-6bac79e3 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2024\/02\/carpigiani.jpg ,https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2024\/02\/carpigiani.jpg 780w, https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2024\/02\/carpigiani.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2024\/02\/carpigiani.jpg\" alt=\"\" class=\"uag-image-1716\" width=\"408\" height=\"612\" title=\"\" loading=\"lazy\" role=\"img\"><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-37045e22\"><div class=\"uagb-column__overlay\"><\/div>\n<p style=\"font-size:16px\">On the Swedish market, we have recognized high technical competence. This means that we sometimes have to service machines sold by unknown suppliers. It is also important that the installation is carried out correctly. As a rule, installation is included in the price of the machine and includes test runs, training and support. We also carry out installations of machines that the customer has purchased on the second-hand market, for example.    <\/p>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-12383362\"><h3 class=\"uagb-heading-text\">We service most of the machines on the market<\/h3><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:16px\">We install and provide on-site training<\/li>\n\n\n\n<li style=\"font-size:16px\">We have full support for our customers<\/li>\n\n\n\n<li style=\"font-size:16px\">Workshop located in central Malm\u00f6<\/li>\n\n\n\n<li style=\"font-size:16px\">For self-imported machines, we work with partners across the country<\/li>\n\n\n\n<li style=\"font-size:16px\">80% of all problems are handling-related and are normally solved over the phone  <\/li>\n<\/ul>\n<\/div>\n<\/div><\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-4db844e3\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-304a6aee\"><h3 class=\"uagb-heading-text\">Service requests can be made either by phone or email<\/h3><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><strong>We recommend that you have the following information at hand when you contact us:<\/strong><\/p>\n<\/div>\n\n\n\n<section class=\"wp-block-uagb-columns uagb-columns__wrap uagb-columns__background-none uagb-columns__stack-mobile uagb-columns__valign- uagb-columns__gap-10 align uagb-block-9c3e05b4 uagb-columns__columns-2 uagb-columns__max_width-theme\"><div class=\"uagb-columns__overlay\"><\/div><div class=\"uagb-columns__inner-wrap uagb-columns__columns-2\">\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-5af810a4\"><div class=\"uagb-column__overlay\"><\/div>\n<div class=\"wp-block-uagb-image uagb-block-f6c4fe08 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2024\/02\/csm_service-mitarbeiter.jpg ,https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2024\/02\/csm_service-mitarbeiter.jpg 780w, https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2024\/02\/csm_service-mitarbeiter.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2024\/02\/csm_service-mitarbeiter.jpg\" alt=\"\" class=\"uag-image-1690\" width=\"419\" height=\"337\" title=\"\" loading=\"lazy\" role=\"img\"><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-ecd71046\"><div class=\"uagb-column__overlay\"><\/div>\n<ul class=\"wp-block-list\">\n<li style=\"font-size:16px\">Model and serial number of the machine<\/li>\n\n\n\n<li style=\"font-size:16px\">Name of contact person and address where the machine is located<\/li>\n\n\n\n<li style=\"font-size:16px\">Company details such as name and company registration number<\/li>\n\n\n\n<li style=\"font-size:16px\">Name and telephone number of the notifier<\/li>\n\n\n\n<li style=\"font-size:16px\">Description of the error<\/li>\n\n\n\n<li style=\"font-size:16px\">Email: service@alrp.se<\/li>\n<\/ul>\n<\/div>\n<\/div><\/section>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-3ef2ebcf alignfull uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-f398eb6f\">\n<div class=\"wp-block-uagb-image uagb-block-b47fb112 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><a class=\"\" href=\"#\" target=\"\" rel=\"noopener\"><img decoding=\"async\" srcset=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2021\/04\/insta-01-free-img.jpg ,https:\/\/websitedemos.net\/coffee-house-08\/wp-content\/uploads\/sites\/1022\/2021\/04\/insta-01-free-img-150x150.jpg 780w, https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2021\/04\/insta-01-free-img.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2021\/04\/insta-01-free-img.jpg\" alt=\"\" class=\"uag-image-24\" width=\"384\" height=\"384\" title=\"\" loading=\"lazy\" role=\"img\"><\/a><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-14371b88\">\n<div class=\"wp-block-uagb-info-box uagb-block-c9565f8c uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><path d=\"M224.1 141c-63.6 0-114.9 51.3-114.9 114.9s51.3 114.9 114.9 114.9S339 319.5 339 255.9 287.7 141 224.1 141zm0 189.6c-41.1 0-74.7-33.5-74.7-74.7s33.5-74.7 74.7-74.7 74.7 33.5 74.7 74.7-33.6 74.7-74.7 74.7zm146.4-194.3c0 14.9-12 26.8-26.8 26.8-14.9 0-26.8-12-26.8-26.8s12-26.8 26.8-26.8 26.8 12 26.8 26.8zm76.1 27.2c-1.7-35.9-9.9-67.7-36.2-93.9-26.2-26.2-58-34.4-93.9-36.2-37-2.1-147.9-2.1-184.9 0-35.8 1.7-67.6 9.9-93.9 36.1s-34.4 58-36.2 93.9c-2.1 37-2.1 147.9 0 184.9 1.7 35.9 9.9 67.7 36.2 93.9s58 34.4 93.9 36.2c37 2.1 147.9 2.1 184.9 0 35.9-1.7 67.7-9.9 93.9-36.2 26.2-26.2 34.4-58 36.2-93.9 2.1-37 2.1-147.8 0-184.8zM398.8 388c-7.8 19.6-22.9 34.7-42.6 42.6-29.5 11.7-99.5 9-132.1 9s-102.7 2.6-132.1-9c-19.6-7.8-34.7-22.9-42.6-42.6-11.7-29.5-9-99.5-9-132.1s-2.6-102.7 9-132.1c7.8-19.6 22.9-34.7 42.6-42.6 29.5-11.7 99.5-9 132.1-9s102.7-2.6 132.1 9c19.6 7.8 34.7 22.9 42.6 42.6 11.7 29.5 9 99.5 9 132.1s2.7 102.7-9 132.1z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-92148cbb\">\n<header class=\"wp-block-uagb-advanced-heading uagb-block-21a69313\"><h4 class=\"uagb-heading-text\">Follow us on  <\/h4><\/header>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-a94d0c32 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2021\/05\/insta-logo-img.png ,https:\/\/websitedemos.net\/coffee-house-08\/wp-content\/uploads\/sites\/1022\/2021\/05\/insta-logo-img-150x69.png 780w, https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2021\/05\/insta-logo-img.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2021\/05\/insta-logo-img.png\" alt=\"\" class=\"uag-image-109\" width=\"245\" height=\"69\" title=\"\" loading=\"lazy\" role=\"img\"><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-9f902b52\">\n<div class=\"wp-block-uagb-image uagb-block-383eaf0c wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><a class=\"\" href=\"#\" target=\"\" rel=\"noopener\"><img decoding=\"async\" srcset=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2021\/04\/insta-03-free-img.jpg ,https:\/\/websitedemos.net\/coffee-house-08\/wp-content\/uploads\/sites\/1022\/2021\/04\/insta-03-free-img-150x150.jpg 780w, https:\/\/websitedemos.net\/coffee-house-08\/wp-content\/uploads\/sites\/1022\/2021\/04\/insta-03-free-img-150x150.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2021\/04\/insta-03-free-img.jpg\" alt=\"\" class=\"uag-image-26\" width=\"384\" height=\"384\" title=\"\" loading=\"lazy\" role=\"img\"><\/a><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-6dc3dec5\">\n<div class=\"wp-block-uagb-image uagb-block-d1e69de3 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><a class=\"\" href=\"#\" target=\"\" rel=\"noopener\"><img decoding=\"async\" srcset=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2021\/04\/insta-02-free-img.jpg ,https:\/\/websitedemos.net\/coffee-house-08\/wp-content\/uploads\/sites\/1022\/2021\/04\/insta-02-free-img-150x150.jpg 780w, https:\/\/websitedemos.net\/coffee-house-08\/wp-content\/uploads\/sites\/1022\/2021\/04\/insta-02-free-img-150x150.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2021\/04\/insta-02-free-img.jpg\" alt=\"\" class=\"uag-image-25\" width=\"384\" height=\"384\" title=\"\" loading=\"lazy\" role=\"img\"><\/a><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-3e9ff731\">\n<div class=\"wp-block-uagb-image uagb-block-bf8fb7c4 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><a class=\"\" href=\"#\" target=\"\" rel=\"noopener\"><img decoding=\"async\" srcset=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2021\/04\/insta-04-free-img.jpg ,https:\/\/websitedemos.net\/coffee-house-08\/wp-content\/uploads\/sites\/1022\/2021\/04\/insta-04-free-img-150x150.jpg 780w, https:\/\/websitedemos.net\/coffee-house-08\/wp-content\/uploads\/sites\/1022\/2021\/04\/insta-04-free-img-150x150.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/alrpcopy.alrp-ab.se\/wp-content\/uploads\/2021\/04\/insta-04-free-img.jpg\" alt=\"\" class=\"uag-image-27\" width=\"384\" height=\"384\" title=\"\" loading=\"lazy\" role=\"img\"><\/a><\/figure><\/div>\n<\/div>\n<\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Support Service is one of the most important building blocks of our business philosophy On the Swedish market, we have [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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